You'll receive your food support guide (PDF format) via email within 24 hours of your purchase. The hard copy of your personalised food plan and recipe book will arrive by post within 5-15 days from the date of order. Please order in advance to ensure timely preparation before your plan's start date.

Healthy Poppets focuses on more than just nutrition. We emphasise connecting without digital screens and apps by encouraging parents to prepare and share the meals you cook, the plans and recipe books (includes pictures) with their children, creating meaningful opportunities to explore food together through smell, taste, and touch. This hands-on approach helps children develop a love of food while building treasured memories and shared experiences that promote healthy eating habits and family bonding that can last a lifetime.

Healthy Poppets offers a variety of food plans for both babies and toddlers, with options for different age ranges and durations. Our three core categories are 'baby - under 12 months', 'toddler - 12-18 months', and 'toddler - 18+ months'. The website features quick view options for easy browsing and purchase.

Contact us as soon as possible - we want to ensure every customer is happy and excited about their food plan, so please let us know if you are not and we can explore our options. Contact us via info@healthypoppets.com

To complete the personalisation form at checkout, add your chosen food plan to the cart, proceed to checkout, and fill in your child's dietary needs and preferences. Review and submit to finalise your order.

We accept various payment methods including credit/debit cards, PayPal, and other online payment options. Select your preferred method at checkout and follow the instructions to complete your purchase.

Your recipe book will be posted to the address provided at checkout within 5-15 days of your order. It will be sent along with your personalised food plan.

Our food plans and recipe books are available in British English.

Each standard plan covers 7 days a week, providing you with full mealtime cover when you need it. Our bespoke plans can be adjusted to any days needed and structured around your family needs and lifestyle. Share your requests in our personalised checkout form and we'll do the rest!

Absolutely. If your little one has allergies, intolerances, or specific dietary needs, tell us in the checkout personalisation form and we’ll tailor the plan where we can. If there’s a diagnosed allergy or anything medically complex, it’s always best to check with your health professional as well.

Each plan gives you a personalised weaning plan, recipe book and support guide.

Yes, they do. Our plans are designed to introduce the 14 FSA-recognised allergens in a gentle, age-appropriate way where suitable for your child. If your little one has allergies, intolerances, or any medical concerns, please add the details at checkout and check with your health professional too.

Choose the plan that matches your child’s current stage: under 12 months for early weaning, 12-18 months for growing toddlers, and 18 months+ for more varied toddler meals. If you’re not quite sure, pick the closest age band and share any extra details at checkout.

Because our food plans are personalised, returns are usually limited. If your order arrives damaged or there’s a problem with it, please contact us straight away and we’ll help you find the best solution. You can check our Shipping & Returns terms for full details.

Because our food plans are made just for you, we can’t accept returns unless your order arrives damaged or there’s a problem with it. If something isn’t right, contact us as soon as you can with your order number and a photo if needed, and we’ll help sort it out.

If you need to make a change or cancel your order, please contact us as soon as possible after checkout. Because our plans are personalised and prepared quickly, we may not always be able to amend an order once work has started, but we’ll always do our best to help.

If you need to make a change, please contact us as soon as possible with your order details. We’ll always do our best to help before your personalised plan has been prepared or dispatched, but once processing has started, changes may not be possible.

When you’re ready to place an order, simply enter your gift card details at checkout and the value will be applied to your purchase. If you have any trouble using it, contact us and we’ll guide you through it.

Add your chosen plan to the basket, then enter your gift card code at checkout in the voucher or discount code box. The value will be taken off your total straight away. If you have any trouble, contact us and we’ll help.

At the moment, our food plans are designed for customers in the UK. If you’re unsure whether we can deliver to your address, please get in touch before ordering and we’ll be happy to confirm.

At the moment, we only deliver within the UK. If you’re ordering from overseas, please get in touch and we’ll be happy to let you know if this changes in future.