Healthy Poppets FAQs: Learn How to Pay and More

How do I complete the personalisation form at checkout?

To complete the personalisation form at checkout, follow these steps: 1. Add your selected food plan to the cart. 2. Proceed to checkout. 3. Fill in the required details in the personalised form, including any specific dietary requirements or preferences for your child. 4. Review your information and submit the form to complete your order.
When will I receive my food plan after placing an order?

All food plans and guides purchased from Healthy Poppets are delivered to your email within 24 hours from the time and date of purchase. This ensures quick access to the valuable resources and information you need for your little ones.
When will I receive my recipe book and how will it be delivered?

The recipe book will be posted to the address provided in your checkout form within 5-15 days from the date of the order.
How can I pay for my order?

You can pay for your order using various payment methods including credit/debit cards, PayPal, and other online payment options. Simply select your preferred payment method at checkout and follow the instructions to complete your purchase.
What food plans does Healthy Poppets offer for babies and toddlers?

Healthy Poppets offers a variety of food plans for both babies and toddlers, with options for different age ranges and durations. Our three core categories are 'baby - under 12 months', 'toddler - 12-18 months', and 'toddler - 18+ months'. The website features quick view options for easy browsing and purchase.
What should I do if I'm not happy with my personalised food plan?

Contact us as soon as possible - we want to ensure every customer is happy and excited about their food plan, so please let us know if you are not and we can explore our options. Contact us via info@healthypoppets.com
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.